Analytics, Reporting & RTLS

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Nurse Call Technology – Analytics, Reporting & RTLS

Nurse Call Technology – Analytics, Reporting & RTLS

The Tacera Pulse Reports a feature of Austco Nurse Call Systems offers a powerful solution for nurse call analytics, reporting and real-time location services (RTLS), designed to enhance care quality and operational efficiency in hospitals and aged care facilities.

This system provides in-depth data analytics and reporting capabilities, allowing administrators to monitor nurse call activity, response times and caregiver performance.

Nurse Call Reporting Aged Care

With RTLS integration, the system offers real-time tracking of both staff and residents, providing immediate insights into staff presence and movements.

This integration allows for automated documents of care interactions, helping facilities maintain compliance with regulatory standards.

This data can be accessed through intuitive customisable dashboards, making it easy for management to identify trends and optimise staff workflows and resource allocation.

The Pulse Reports system not only tracks care delivery metrics but also supports mobile duress calling, ensuring the safety of staff through immediate location tracking in emergency situations.

This feature is especially critical for minimising response times during incidents, thus enhancing overall safety within the facility.  The combination of nurse call analytics and RTLS provides a comprehensive view of care operations, enabling data-drive decision-making to improve both staff efficiency and  resident safety.

How Real-Time Location Systems (RTLS) assist in Analytics and Reporting for Aged Care

Real-time location Systems (RTLS) are essential in healthcare communication. They help organizations track workflows and monitor resident movements. By automating tasks, RTLS increases efficiency and enhances safety through features like mobile duress calling.

In Aged Care, RTLS offers significant advantages by providing a comprehensive view of the care being delivered and the movements of caregivers. It allows real-time tracking of residents and staff, improving the ability to monitor interactions and ensuring that care services are delivered effectively.

Real-Time Location Systems (RTLS) are crucial in enhancing staff safety within healthcare and aged care environments.

By providing real-time tracking, RTLS allows for immediate identification of staff locations, enabling quicker responses during emergencies or incidents of distress.

The Austco Nurse Call system supports mobile duress calling, allowing staff members to send distress signals pinpointed to their exact location. This significantly reduces response times and ensures rapid assistance.

RTLS also offers comprehensive situational awareness, helping management monitor the safety of dispersed staff across large facilities and minimize risks through effective resource allocation.

These features create a safer environment for residents, patients, and healthcare professionals by ensuring that help is available quickly when needed.

Austco Nurse Call Buttons
Annunciators Hospital Nurse Call System

Key contributions of RTLS include:

Tracking Resident Movements and Behaviors: RTLS helps care facilities monitor residents’ location and movement patterns, giving caregivers insights into their needs and habits.

Monitoring Staff Locations and Care Delivery: The system tracks staff movements, recording when and where care is provided. This allows for the creation of accurate Care Statements that reflect the time and nature of care given.

Integration with Qualifications: RTLS can link staff data with their qualifications (e.g., first aid, anaphylaxis training), ensuring that residents receive care from properly trained personnel.

This enhances transparency and ensures that care is provided safely by the right people and meets regulatory standards.

Built-in RTLS with the Tacera Austco Nurse Call System

The Austco Tacera Nurse Call System also functions as the RTLS infrastructure, providing RTLS benefits without the need for third-party hardware, software, or licensing fees.

With built-in RTLS, you can track when a caregiver enters and exits a patient’s room, how long they stay, and other critical details.

The Automatic Staff Presence feature offers several automated actions:

  • If a call is active, Tacera cancels it when staff arrive, updates alarm lists, and logs the event across workstations, mobile devices, and interfaces.
  • Over-door lights are turned on to indicate where staff are present, helping team members locate each other quickly.
  • The system logs rounding completion and sends it to the electronic health record (EHR) system.
  • Tacera also records staff presence, even without an active call, ensuring comprehensive reporting.

Nurse Call and Integrated Staff Duress

Staff use programmable badges to call for help from any location. RTLS-enabled call points, installed in every room, interact with these badges to form a network of sensors. The RTLS software processes this data in real-time.

Austco’s built-in RTLS uses dual wireless technologies to ensure accurate positioning and communication between badges and call points. This eliminates the need for additional infrastructure, reducing cabling and hardware costs.

Comprehensive reporting is crucial, and the system logs all presence events, including those where calls are auto-cancelled. Rechargeable badges are monitored for battery life, ensuring quick replacement when needed.

Built-in RTLS is fully compatible with the Tacera nurse call system and can easily be integrated into existing setups, making it a valuable and cost-effective enhancement.

Overview of Wireless Options for RTLS

When selecting a wireless technology for your Real-Time Location System (RTLS), choosing the option that best fits your facility, staff, and workflow needs is essential.

Below are the key wireless technologies available for RTLS and the Tacera Nurse Call System by Austco:

Dual-Technology RTLS
This system features smart badges for staff and residents, allowing location tracking and mobile duress signaling.
Dual-technology RTLS uses a combination of wireless technologies to provide the most precise positioning and efficient data transfer between the badge and the hardware. It’s ideal for facilities requiring real-time, accurate location information and seamless communication.

RFID (Radio Frequency Identification)
RFID technology can be used for presence tracking, ID verification, and access control. Call points in the facility can be equipped with RFID antennas, allowing them to read proximity (prox) cards, often used for staff and resident identification.
RFID works with various cards, including Austco-branded, off-the-shelf cards, and even RFID-enabled phone cases.
This standard protocol ensures compatibility with many manufacturers’ cards, offering flexibility and ease of integration into existing workflows.

Choosing between dual-technology RTLS and RFID depends on the facility’s need for precision, scalability, and integration with current systems.

Onsite Consultation and Surveys

Acetek offers comprehensive onsite consultations and surveys to assess the existing infrastructure of healthcare facilities and aged care environments.

These site evaluations ensure that any proposed recommendations or technology solutions are fully compatible with the current systems.

One key aspect of this service is the Wi-Fi site survey, which analyses the wireless network’s signal strength and coverage. By mapping out the facility’s radio frequency environment, Acetek can identify the optimal locations for access points and ensure reliable, high-performance connectivity across the site. This approach helps deliver efficient communication solutions that align with the facility’s operational needs and infrastructure.

If the current infrastructure cannot support the recommended solutions, Acetek provides carefully planned technology upgrade paths to enhance existing systems without requiring a complete overhaul. This ensures a smooth transition and minimal disruption to facility operations while improving overall system performance and scalability.