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Linking Care Statements and Nurse Call Systems:

Improving Aged Care Compliance

In 2024, the Australian Government introduced ‘Monthly Care Statements’ as part of their ongoing commitment to improving transparency in the Aged Care Sector.

These statements are designed to provide residents and their families with a detailed snapshot of the care and services received.

This initiative aims to improve communication between Aged Care facilities, residents, and their families, ensuring everyone clearly understands the care provided.

What are Care Statements?

Care Statements are monthly reports outlining the specific care services that aged care residents receive.

These statements serve several important functions:

  1. Transparency: Families can see what care their loved ones are receiving, ensuring that services align with their expectations and needs.
  2. Accountability: Aged Care providers are accountable for delivering the care promised.
  3. Better Communication: Care Statements improve dialogue between providers, residents and families, leading to more personalised and effective care.

How Nurse Call Systems can assist with Care Statements

The introduction of care statements presents a significant administrative challenge for aged care facilities.

This is where Austco’s Pulse Reporting System, part of their advanced Nurse Call System, steps in.

The Pulse reporting software is designed to monitor nurse call activity, track alarm responses, and generate performance metrics that can directly contribute to preparing comprehensive Care Statements.

With Pulse Reports available in the Austco Nurse Call System, Aged Care providers can:

  • Automatically collect data on nurse calls and care responses, streamlining the process of compiling monthly Care Statements.
  • Generate detailed reports that accurately reflect the care services being delivered, reducing manual work and the risk of errors.
  • Ensure timely updates for families and residents, offering peace of mind and a clear care overview.

By integrating Pulse with the new Care Statement requirements, aged care providers can meet regulatory standards and enhance the quality and transparency of care they provide.

How Nurse Call Systems can assist with Care Statements

If you would like to discuss how your current Nurse Call System can be optimised for Care Statements contact Acetek on 02 8748 9000.

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